Privacy Policy for Liteza NG

1. Introduction

Welcome to Liteza NG (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] and purchase our vaping products.

We take your privacy seriously. As a business operating in Nigeria, we process personal data in strict compliance with the Nigeria Data Protection Act (NDPA) 2023 and other relevant regulations.

2. Age Restriction (Important)

Liteza NG is strictly for adults aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18. By using our website, you confirm that you are at least 18 years of age. If we discover that we have collected information from a minor, we will delete it immediately.

3. Information We Collect

We collect personal data that you voluntarily provide to us when you register on the website, place an order, or contact our support team.

3.1 Personal Data

  • Identity Data: Name, username, or similar identifiers.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Age Verification Data: Date of birth or government-issued ID (to verify you are 18+ for vape product compliance).

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

3.2 Technical Usage Data

When you visit Liteza NG, we automatically collect certain information for SEO and security purposes, including:

  • IP address

  • Browser type and version

  • Operating system

  • Time zone setting and location

  • Pages you viewed and how long you stayed (Session data)

4. How We Use Your Information

We use your data on the following lawful bases:

  • Order Fulfillment: To process and deliver your vape orders, including age verification upon delivery.

  • Customer Support: To respond to your inquiries regarding products or shipping.

  • Marketing (With Consent): To send you newsletters about new vape liquids, devices, or exclusive Liteza NG promos. You can opt-out at any time.

  • Legal Compliance: To comply with Nigerian tax laws and tobacco/vaping control regulations.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and for website analytics.

  • Essential Cookies: Necessary for the cart and checkout process to work.

  • Analytics Cookies: Help us understand how visitors find Liteza NG (e.g., Google Analytics).

  • Marketing Cookies: Used to show you relevant ads based on your interests.

You can choose to disable cookies through your browser settings, though this may affect your ability to use the checkout feature.

6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your data with trusted third parties to facilitate our services:

  • Payment Processors: Secure gateways (e.g., Paystack, Flutterwave) to process payments. We do not store your credit/debit card details on our servers.

  • Logistics Partners: Delivery companies (e.g., GIG Logistics, Red Star) to ship your orders.

  • Legal Authorities: If required by Nigerian law or to protect our rights.

7. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., keeping transaction records for tax purposes).

We implement robust security measures, including SSL encryption, to protect your data from unauthorized access, alteration, or disclosure.

8. Your Rights Under the NDPA

As a user in Nigeria, you have specific rights regarding your data:

  • Right to Access: You can request a copy of the data we hold about you.

  • Right to Rectification: You can ask us to correct inaccurate data.

  • Right to Erasure: You can ask us to delete your data (subject to legal retention requirements).

  • Right to Withdraw Consent: You can unsubscribe from our marketing emails at any time.

To exercise any of these rights, please contact us at info@liteza.ng.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., vape manufacturers or social media pages). We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate the latest revision.